At Flextates, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information you provide to us through our website, mobile applications, and other services (collectively referred to as the “Services”). By using our Services, you consent to the practices described in this Privacy Policy
Information Collection
1.1 Personal Information: We may collect personally identifiable information (such as your name, email address, phone number, and billing information) when you voluntarily provide it to us while using our Services. This information is necessary for the provision of our travel services, including booking reservations, processing payments, and communicating with you.
1.2 Usage Data: We may also collect non-personal information that is automatically generated as you interact with our Services. This may include your IP address, device information, browser type, and browsing patterns. We use this data to analyze trends, administer the Services, and improve the overall user experience.
Information Use
2.1 Providing Services: We use the personal information you provide to fulfill your travel requests, including making reservations, managing bookings, and delivering related services. This may involve sharing your information with third-party service providers, such as airlines, hotels, and car rental agencies, solely for the purpose of completing your travel arrangements.
2.2 Communication: We may use your contact information to communicate with you regarding your bookings, respond to your inquiries, provide important updates or notifications about our Services, and send promotional materials or newsletters if you have opted to receive them. You can opt out of receiving marketing communications at any time.
2.3 Improving Our Services: We may use the collected data to analyze user behavior, monitor trends, and improve the functionality and performance of our Services. This includes enhancing our website, developing new features, and tailoring our offerings to better meet your needs.
Information Sharing
3.1 Third-Party Service Providers: We may engage trusted third-party service providers to assist us in delivering our Services. These providers may have access to your personal information solely for the purpose of performing the services on our behalf. We ensure that these providers maintain the confidentiality and security of your data.
3.2 Legal Requirements: We may disclose your personal information if required to do so by law or if we believe that such action is necessary to comply with legal obligations, protect our rights and interests, or investigate potential fraud or security issues.
Data Security
We employ appropriate security measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is entirely secure. Therefore, while we strive to protect your data, we cannot guarantee its absolute security.
Children’s Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with their personal information, please contact us, and we will take appropriate steps to remove that information from our systems.
Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for any updates. Your continued use of our Services after any modifications indicates your acceptance of the revised Privacy Policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at +91 9649222244.
By using our Services, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.